Customer Service

Here at SELAH we pride ouselves in providing the best in customer service.  All customer concerns will be handled promptly and with care.  Please e-mail us and we will respond quickly and we will try ro resolve your issues.



Returns & Exchanges

 

NO CASH OR CREDIT RETURNS!!! Exchanges will ONLY be accepted if there is an error to your order or defect that is made by SELAh itself.  Please email SELAH your concern. We will instruct you on how to return your purchase.  The return must contain all original packaging with all tags.  No return or exchange will be accepted with any of the original tags missing.  Exchanges are only done if requested and returned within 14 days.  Item must be unworn.  Any evidence of perfumes, smoke or strong odors your exchange will NOT be accepted.  Clearance, jewelry, handbags, and shapewear are FINAL SALE!!

 

PLEASE SEND RETURNS TO:         Selah    180 Albright Rd

                                                          Jefferson, SC 29718

                                                   

 

All items not in original condition will be returned to sender and mailed back to you at your expense.  SELAH is NOT responsible for lost or damaged packages.  If your replacement item is no longer in stock a store credit will be given to be redeemed online or in store.

Any packages that requires signature that are refused and/or fail to be received and are returned to sender (Selah) will be re-shipped to the original address at the customers expense.  original order billing address and shipping address must match and will remain the same.  Item will be shipped to original billing/ shipping address.

 

 

 



Payment Methods & Sales Tax
 
We accept all major credit cards. (ie. Visa and Mastercard)
Name on card and card billing & shipping  information must match.
Domestic US orders will be received within 3-7 business days.
International orders will be received within 10-21 business days,
Shipping price includes all shipping and handling fees.
 
 



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